A Quote about the CCO Council from Curtis Bingham
Join Your Peers and Share Your Insight. Become a Member
Already a member? Click here to sign in

Curtis On...Strategy Roundtables

Curtis N. Bingham, Founder and Executive Director of the Chief Customer Officer Council, announces Strategy Roundtable meetings hosted by the CCO Council, and catering exclusively to CCOs and senior loyalty executives.


Transcript for Curtis on...Strategy Roundtables
 

I'm very pleased to announce the Chief Customer Officer Council’s Strategy Roundtable series. This is a special opportunity for you to share ideas, strategies, and best practices with some of the most advanced minds in the world.

We'll be covering some of the most critical topics that you are facing. Some of them that we've covered already are the best practices in borrowing and earning greater authority.

What's the CCO’s role in mergers and acquisitions? How can the CCO spur recovery from the recession? What are some of the most effective measures of the CCO role?

These roundtables are one-hour, highly-interactive online work sessions. At each one, I'll present a strategy, a framework, a model, and a key question; and then, I'll lead a roundtable discussion of some of the solutions, the recommendations, and the experiences that all of the members and the participants on the call have had. And then, we'll develop our own best practices to help each other solve this problem for ourselves and for others.

This is no vendors, no selling—just raw learning and sharing. It has deep and rich content that you'll never find anywhere else in the world. This is only open to chief customer officers, either in role or in title. And the Chief Customer Officer Council defines the CCO by two criteria. They must be driving strategy at the highest levels of the organization; and they must be viewed universally as the expert and authority on customers within their company.

There's a limit of only 24 people, and we do this intentionally to make sure that everybody has a chance to share, to learn, and to contribute, and that we can tailor some of the ideas and the best practices to your individual needs.

The investment is only $125 dollars. This is insanely inexpensive (if you think about it) when you're getting access to some of the best minds in the world for one hour. I look forward to having you join the conversation.
 

 

Testimonials

"At SAVO, we are dedicated to our customers' success. We have organized our teams around it, developed programs to promote it, and we measure ourselves based on their success. I look forward to working with other members of the council to explore innovative ways to drive the imperative
of customer success to
the forefront of an
organization’s
strategic initiatives."

Brian Study
CCO
SAVO Group