A Quote about the CCO Council from Curtis Bingham
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Product and Service Delivery

Customer retention begins with some of the first interactions a customer has with the company and its products and services. To be successful, a company must ensure that these first interactions are as pristine as possible, and that there is a process to discover and resolve customer dissatisfiers in this early stage of customer relationships.

Testimonials

"At SAVO, we are dedicated to our customers' success. We have organized our teams around it, developed programs to promote it, and we measure ourselves based on their success. I look forward to working with other members of the council to explore innovative ways to drive the imperative
of customer success to
the forefront of an
organization’s
strategic initiatives."

Brian Study
CCO
SAVO Group

Conversations with a CCO

CCO Council 2017 Spring Meeting

CCO: To be determined
April 11, 2017  |  8:00 am ET
Employee Engagement: The Key to Customer Engagement.