A Quote about the CCO Council from Curtis Bingham
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The Chief Customer Officer Council helps you avoid experimenting at customers’ expense and achieve solid customer results—faster.

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Resources

  • The Secret Weapon in Building Customer Strategy: The Chief Customer Officer - Read
  • How Vulnerable Are Your Customers? Five Keys to Protect Your Customer Assets - Read

CCO Council Blog

Forget loyalty: focus on customer engagement instead

In a recent LiinkedIn discussion, a new CCO asked about the characteristics of loyal customers. The definitions of loyalty are legion. They include willingness to...
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News & Updates

When Does a Company Need a Chief Customer Officer? - Read the Article

A Passionate Approach to Customer Advocacy - featuring CCO Council member Jasmine Green - Read the Article

 

CCO of the Year

Pete Winemiller
SVP, Guest Relations
Oklahoma City Thunder
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Testimonials

Rudy Vidal - Member of the CCO Council"The CCO Council offers tremendous value to me, personally and professionally. The in-depth discussions are invaluable. I get immediate answers to my most pressing problems. I can learn from brilliant people what is working or not, without dragging my customers through my mistakes. With this collective wisdom, I am guaranteed to be successful!"

Rudy Vidal
Former CCO inContact and
VP Strategy, Panasonic

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