The Chief Customer Officer Council helps you avoid experimenting at customers’ expense and achieve solid customer results—faster.
The CCO is the most fragile, with an average tenure of only 26 months. As part of this unrivaled peer network, you can share best practices that help you drive more profitable customer behavior, create customer-centric cultures, and help strengthen your leadership role. Every other member of the C-Suite has organizations and peer groups to help them be successful, shouldn’t you?
Jul. 19, 2012 |
12:00 pm ET
CCO Council meeting for members only.
- The Secret Weapon in Building Customer Strategy: The Chief Customer Officer - Read
- How Vulnerable Are Your Customers? Five Keys to Protect Your Customer Assets - Read
Curtis on...CCO Authority: 3. Earned Authority
In this video, I explain what earned authority is and how CCOs can gain and increase it.
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When Does a Company Need a Chief Customer Officer? - Read the Article
A Passionate Approach to Customer Advocacy - featuring CCO Council member Jasmine Green - Read the Article