A Quote about the CCO Council from Curtis Bingham
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Strategy Roundtable

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Best Practices in Gaining Authority

Presenter(s): Curtis Bingham
March 1, 2012  |  12:00 pm ET

Do you have enough authority to do your job and fully delight your customers? Or are you stuck trying to defend your initiatives, beg for funding, and pacify upset customers?

Based on the highly acclaimed model of Authority I presented at the recent CCO Summit and again to executives in Berlin, I would like to invite you to attend an executive-only Strategy Roundtable where I will share with you best practices in Borrowing and Earning greater authority. I’ll lead a rapid-fire discussion wherein you can share some of your successes and ask questions about how you can apply these ideas to your situation.

At the end, you’ll have a tried-and-tested list of ways to ensure the executive team is fully engaged in championing your cause and the credibility to make customers matter in every decision your company makes.

Register now. Participation is limited to 24 people.

Investment: $125 in advance, $150 after. Free to all Council members

This event is open to all CCOs in title or role. You must be a CCO to participate, no exceptions. To be considered you must provide the comprehensive and authoritative view of the customer within your company and create customer strategy at the highest levels.

Cost:  125.00


"At SAVO, we are dedicated to our customers' success. We have organized our teams around it, developed programs to promote it, and we measure ourselves based on their success. I look forward to working with other members of the council to explore innovative ways to drive the imperative
of customer success to
the forefront of an
strategic initiatives."

Brian Study
SAVO Group