A Quote about the CCO Council from Curtis Bingham
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Conversations with the CCO

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In October, Conversations with the CCO will be held live at the annual CCO Summit. Join your peers face to face for meaningful, in-depth dialogue about how you can (re)build customer trust as we recover from the great recession.

You can browse archived Conversations with the CCO by visiting the Event Archive

Upcoming Conversations with the CCO

December 9, 2010
2:00 PM – 3:00 PM ET
Presenter: Barbara Stinnett
Topic: Making Customer Centricity Mission-Critical: Straight-talk from the CEO

Hold the Dates: Conversations with the CCO

Thursday, November 11 - Topic TBD
Thursday, December 9 - Making Customer Centricity Mission-Critical: Straight Talk from the CEO

 

Testimonials

"The CCO Council, with its best practices, in-depth research, and most importantly, the ability to have dialogue with other highly experienced members in a trusted environment is invaluable because it saves me time. Most importantly, I'm not experimenting at my customers' expense as I deploy tried-and-tested Council best practices. As a Council member, I can deliver a better customer experience
and better business
results-much faster."

Tammy McLeod
VP & CCO,
Arizona Public
Service
Company (APS)

Conversations with a CCO

Seven Critical Success Factors for Chief Customer Officers and Loyalty Executives

CCO: Curtis Bingham
November 17, 2011  |  2:00 pm ET
Based on nearly a decade of work with more than 150 CCOs, Curtis Bingham, Executive Director of the Chief Customer Officer Council, has developed seven critical success factors that will ensure your personal and customer success.
Learn More